Amazon Account Management Services

1. Basic Amazon Services

Amazon Market Research Service

This service helps businesses research the market and evaluate potential products, allowing them to build an effective business strategy on Amazon:

• Analyze product potential
• Research market trends and competitors
• Recommend high-potential products
• Competitor and pricing structure analysis
• Keyword and category research to optimize competitiveness

Business Strategy Planning

• Develop a strategic distribution and sales plan on Amazon through FBA or FBM models
• Design advertising and marketing strategies including PPC ads, promotions, and deals
• Optimize the sales process, from product research to listing, selling, and customer service

Professional Seller Account Setup

• Guide businesses in creating Amazon Seller accounts that fit their needs (Individual or Professional)
• Set up basic information like address, payment methods, and tax details

Amazon Product Compliance Consultation

• Advise on Amazon policies and regulations to ensure compliant listings
• Support businesses in product quality assurance to meet Amazon’s standards

Content Listing Preparation

• Optimize product titles and descriptions (SEO) for improved organic search visibility
• Create product images and videos to enhance product appeal

FBA Label Preparation for First Shipment

• Guide on generating and printing labels to avoid shipment issues
• Provide packaging instructions to send goods to Amazon’s warehouse via FBA

2. Full Amazon Account Management

We provide end-to-end Amazon account management services including:

Market Research & Account Setup

• Assess product viability and market potential
• Analyze trends and competitors
• Recommend potential products
• Set up professional accounts and storefronts per Amazon standards

Monthly Account Management

• Manage orders, handle customer complaints, monitor account health, track inventory, and address Amazon-related issues
• Operate and optimize PPC campaigns based on planned formats
• Deliver detailed reports, business performance insights, and market trend analysis
• Recommend product optimization and restocking strategies

3. Content Creation & Product Listing

INNOVARK Solutions handles all aspects of product listing content creation:

• Write titles
• Draft detailed descriptions
• Prepare 5 key bullet points
• Optimize search keywords
• Suggest suitable Amazon categories

4. FBA Fee and Return Management

Return Management Process
After FBA shipments arrive at Amazon’s warehouse, discrepancies like quantity errors, damage, or lost items may occur.
INNOVARK Solutions acts on behalf of sellers to investigate and resolve these issues, and claim reimbursements from Amazon.

Included Services:

• Claim reimbursements for lost/damaged FBA inbound shipments
• Claim reimbursements for lost/damaged FBA customer orders
• Review and manage FBA fees, identify incorrect charges, and request reimbursements

5. Amazon Account Operations

INNOVARK Solutions offers professional Amazon account management services including:

• Seller account and storefront management
• Responding to customer inquiries
• Handling complaints with Amazon
• Monitoring account health
• Managing inventory and product availability
• Suggesting and managing promotional campaigns
• Handling returns and refunds
• Providing weekly/monthly reports on revenue, inventory, and return metrics
• Recommending product listing optimization and identifying new potential products

6. Policy Compliance & Account Health Management

• Monitor and report policy violations for products and accounts
• Handle returns, refunds, and A-Z claims
• Manage Amazon case logs
• Track and manage positive and negative reviews

INNOVARK Solutions ensures compliance with Amazon’s policies and alerts sellers of any violations.

7. Disclaimer

According to Amazon’s policy, many factors affect account health.
INNOVARK Solutions will make every effort to maintain the account in good/normal standing.
However, in cases involving order defect rates, cancellations, or late shipments, both INNOVARK and the seller share responsibility.
INNOVARK Solutions ensures that all necessary actions, alerts, and communication from our side are taken to help sellers avoid these issues.